NBI Cybercrime Division: Protecting Filipinos from Online Threats

Now days Cybercrime is growing very fast all over the world. Every day people face problems like of online fraud through the internet, mobile phones and other digital platforms. In the Philippines After connecting with the NBI registration portal some users also face scams or fake messages pretending to be from official sources. The National Bureau of Investigation (NBI) Cybercrime Division works to keep people and companies safe from these problems.

What is the NBI Cybercrime Division?

NBI Cybercrime Division is a special team in the National Bureau of Investigation. Its job is to investigate and fight crimes that happen online. The main goal is to find, stop and prevent cybercrimes that can hurt people businesses and the government.

If someone experiences these kinds of problems they can report the incident to the nearest NBI Cybercrime Division office. Many people also search online NBI Cybercrime Division contact number, helpline and officer details to get quick help.

This division works with police, private companies and even other countries to handle crimes such as:

1. Hacking and stealing data
2. Online scams and fraud
3. Identity theft
4. Cyberbullying and online harassment
5. Online child abuse
6. Ransomware and phishing attacks

Reporting Online Fraud to the NBI Cybercrime Division Contact Details

Name and Position	Direct Lines	Local Extensions	E-mail
VICENTE A. DE GUZMAN III Assistant Director	8536-3535 FAX:	Assistant Director – 2434 Ex-O – 2435 Staff – 2504	oddinvs@nbi.gov.ph
Investigation Services Division	// // // //	// // // //	// // // //
Complaints and Assessment Division (CAD) SI JOSELITO C. GUILLEN Acting Chief	8526-6201	Chief – 3553 Staff – 3518	crd@nbi.gov.ph
Fraud and Financial Crimes Division (FFCD) HA PALMER U. MALLARI Chief	8525-4093 8524-6395	Chief – 3529 Ex-O – 3491 Staff – 3456 CCU – 3454 / 3455	afad@nbi.gov.ph
Public Corruption Division (PCD) SA MARIE CATHERINE R. NOLASCO Chief	8523-9196 8526-6203	Chief – 3424 Staff – 3467	agd@nbi.gov.ph
Human Trafficking Division (HTRAD) SA OLGA I. ANGUSTIA-GONZALES Chief	8521-9208	Chief – 3429 Staff – 3497	ahtrad@nbi.gov.ph
Organized and Transnational Crime Division (OTCD) SA JEROME R. BOMEDIANO Chief	8521-7781 8523-3265 8526-6206	Chief – 3426 Staff – 3463	aocd@nbi.gov.ph
Violence Against Women and Children Division (VAWCD) HA YEHLEN C. AGUS Chief	8525-6028	Chief – 3444 Staff – 3403 Clinic – 3402	vawcd@nbi.gov.ph
Cybercrime Division (CCD) SRA JEREMY C. LOTOC Acting Chief	8252-6228 Mobile Number: 0929.660.78.61 / 09454420773	Chief – 3454 Staff – 3455	ccd@nbi.gov.ph
Cyber Investigation & Assessment Center (CIAC) SA DENNIS S. SIYHIAN Head	// // // //	Head – Staff –	// // // //
Environmental Crime Division (ENCD) SA TERRENCE V. AGUSTIN Chief	8522-9977	Chief – 4415 Staff – 4416 / 4417	ewpid@nbi.gov.ph
Intellectual Property Rights Division (IPRD) HA JESUS T. MANAPAT Chief	8526-1215	Chief – 3452 Staff – 3451	iprd@nbi.gov.ph
International Airport Investigation Division (IAID) SRA JIMMY S. DE LEON Acting Chief	// // // //	Chief – Staff –	// // // //
International Operations Division (IOD) SA FILIPINAS S. ASTRERO Chief	Chief – 8522-1846 Staff – 8536-2851 IAIS – 8852-0249/ 8879-3329	Chief – 3532 Staff – 3447 Interpol Section – 3605	fld@nbi.gov.ph interpol_fld@nbi.gov.ph
Homicide Division HA JULIO T. CAJIGAN, JR. Chief	8526-3747	Chief – 3601 Staff – 3602	did@nbi.gov.ph
Dangerous Drugs Division Atty. ROSS JONATHAN GALICIA Chief	// // // //	Chief – Staff –	// // // //

Future of NBI Cybercrime Prevention in the Philippines

In the coming years, the NBI Cybercrime Division plans to make the internet safer for everyone in the Philippines. To do this it will focus on new ways to stop online crimes before they happen.

Here is few division is expected to do:

1. Use Artificial Intelligence (AI): The NBI will use AI-powered tools to help find and investigate cybercriminals faster.

2. Build Better Cyber Labs: The division will expand its cyber forensic laboratories to study digital evidence more deeply.

3. Work with Tech Companies: The NBI will team up with major technology companies to share information and fight hackers together.

4. Teach People About Online Safety: More public awareness campaigns will be launched to help Filipinos learn how to stay safe online.

5. Create Stronger Cyber Laws: The NBI will work with lawmakers to make stricter rules and punishments for online crimes.

Why Cybercrime Division is Important in 2025?

In 2025, cybercrime is getting more dangerous because of new technologies like artificial intelligence (AI), blockchain and the dark web. That is  why the NBI Cybercrime Division has become stronger to fight these online threats.

Here are the main reasons why this division is so important today:

1. More Online Activities: Many Filipinos now use digital banking, shopping apps and social media. This growth has also led to more online scams and frauds so people need protection.

2. Data Protection: Hackers try to steal private information like passwords or bank details. NBI Cybercrime Division helps to keep this data safe for both individuals and companies.

3. National Security: Cyber-attacks can hit important systems such as hospitals, government offices and banks. Keeping these things safe for the country security.

4. Child Safety Online: Children are often targets of online predators. The division works hard to keep young people safe on the internet.

You can also check the NBI Working hours for visit the office.

Challenges Faced by the NBI Cybercrime Division

NBI Cybercrime Division has progress against the online crimes and it still faces many challenges in 2025.

1. Fast-Changing Cybercriminal Tactics: Hackers and online scammers keep finding new and smarter ways to commit crimes.

2. Lack of Public Awareness: Many people in the Philippines don’t know how to protect themselves online. They often fall for fake websites, text scams or phishing links.

3. Too Many Cases Not Enough Staff: The number of cybercrime reports grows every day but the division’s manpower and resources are limited.

4. International Cybercrime Issues: Some online crimes involve people from other countries which makes it hard to track and arrest the suspects because of jurisdiction limits.

Conclusion

The NBI Cybercrime Division play important role in protecting the Philippines from online dangers. In 2025 as technology grows fast the division continues to improve its tools and skills to fight hackers, scammers and other cybercriminals. If you ever become a victim of online fraud or harassment the best step is to report it to the NBI Cybercrime Division right away.

Frequently Asked Questions

Q:1 How to File a Complaint in the NBI Cybercrime Division

If you are a victim of online fraud, hacking or harassment you can easily file a complaint through the NBI Cybercrime Division website. Follow these simple steps:

1. Create an Account: Go to the official NBI website: https://nbi.gov.ph/ccd-complaints. Click on “Create Complaint.”

2. Fill Out the E-Complaint Form: Enter your personal details a short description of what happened and the estimated loss.

3. Upload Your Evidence: You can upload files up to 25 MB each. Accepted file types include JPG, PNG, PDF, DOCX, EML, MSG and ZIP.

After submitting your form you will get a reference number that you can use to check your case status.

Q:2 Can the NBI File a Case?

The NBI cannot directly file any case in court without a sworn complaint-affidavit from the victim. According to the Philippine law the People of the Philippines are considered the main party in criminal cases. Once a complaint is filed the NBI helps to investigate before forwarding it to the Department of Justice (DOJ) for prosecution.

Q:3 How to Contact the NBI

Main Office Address:
NBI Main Office, Filinvest Cyberzone Bay City, Diosdado Macapagal Blvd. Pasay City

Contact Numbers:
Trunkline: (02) 8523-8231 to 38

Email Address:
director@nbi.gov.ph

For NBI Clearance Inquiries:
Tel: (02) 8523-8231 to 38 (Local 5523, 5430 & 5509)

Q:4 Top 5 Cybercrime Complaints in the Philippines

Based on reports these are the most common cybercrimes in the Philippines:

1. Online Scams or Swindling (Estafa): 54% of total cases

2. Illegal Access or Hacking: 16%

3. Identity Theft: Stealing personal data or online accounts

4. Cyber Libel: Spreading false or harmful statements online

5. Online Threats and Harassment: Sending harmful or scary messages

How Long Does It Take to Resolve a Report?

The NBI’s investigation time depends on the type of case and how much evidence is available. In general once a report is received it may take around 30 days to review, verify and act on the complaint.